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Client Centric Support

At TurboCompliance®, we employ a unique tradition to serve and support our customers.

First, to ensure continuity, your initial development team continues to serve your firm’s changing requirements. Therefore, your TurboCompliance Platform will continue to evolve with your changing business needs as well as the volatile regulatory compliance environment.

Second, we view each customer as a business partner and strive to continually add value to each relationship. In that regard, as part of your fees each TurboCompliance Platform provides:

Comprehensive Business Continuity Planning

  • Tier 1 Data Centers via Level 3 Communications (Redundant Internet Backbone Connectivity and Utilities)
  • Custom Built Servers Optimized for each Client Platform, including Dual Processors, Triple Power Supply, RAID 5 Server Configuration
  • Synchronized Real time Back-Up
  • Daily Incremental Backup
  • Weekly Complete Backup – Retained 4 weeks
  • Monthly Complete Backup – Retained 3 months.

Complete Data Security – Maintained in a Unix/ Linux environment with proprietary server firewall configuration and network monitoring.

Quick return on investment — Clients typically see a positive return within three months of implementation and report ROI metrics of 300 % or more in the first year.

Minimal Training to Enhanced Productivity — Clients find our Platforms dramatically enhance productivity and workflow, and require minimal training.

Scalability — Our clients enjoy a completely scalable solution, whether 1 user or 20,000, i.e., High-Capacity, High-Availability Architecture.

Customizable — We build solutions around your business processes as well as regulatory compliance and corporate polices and procedures.

Global support — We design all solutions, from the ground up, to support global organizations.

State of the Art Data Centers with our Partner Level 3 Communications

  • Security: Multi-layer security control procedures, biometric palm readers, and 24 x 7 closed-circuit video and alarm monitoring
  • Power: Uninterruptible redundant AC and DC power solutions that are flexible and upgradeable — meeting all types of customer needs
  • Cooling: HVAC redundant design with air distribution under raised flooring for maximum temperature control
  • Fire Suppression: Smoke detection system above and below raised floor; double-interlock, pre-action, dry-pipe fire suppression
  • Overhead Cable Management and Ladder Racking: Provides easy access to all cabling while deterring obstructions from under the raised flooring
  • The power of enjoying industry-leading coverage.